Office of Real Estate and Economic Development

Commitment Statement
The Maryland Department of Transportation (MDOT)
Office of Real Estate and Economic Development (ORED)
is an opportunity driven, revenue generating, entrepreneurial, business-oriented organization that interfaces with Maryland's real estate and development communities to achieve MDOT's mission of connecting our customers to life's opportunities by focusing on four core values -
Integrity, Professionalism, Responsiveness, and Innovation.
Our Core Values
We always abide by applicable laws, regulations and policies.  We never compromise on our moral values and honor.
We communicate and interact with all in a respectful, polite and courteous manner.
We respond to all effectively, timely and professionally.
We always seek user friendly methods to conduct our business better, faster and at less cost.

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Customer Service Promise

The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

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The Maryland General Assembly’s Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

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